Scenario: CleanKings took over Oakleigh Family Medical centre commercial cleaning contract in 2016 and it was an inhouse cleaning operation by the time. Owners had serious doubts with outsourcing as well as cost factors though their biggest problem was how to deal with holidays and staff absence to work which was challenging.

Results: CleanKings proposal addressed their main problem of staff holidays and absences with casual pool of staff always on demand for work and fully trained with, 5.5% cost savings with the cleaning cost which includes payroll management, super and other employment allowances, supervision & supplying their own equipment, chemicals, and consumables. Also, with CleanKings they now benefit from full transparency with the cleaning operation and get a daily sign off report and weekly cleaning site audit. CleanKings have maintained an average 92% cleaning score with no major complaint for the consecutive past 8 years and zero injuries and hazards across.