Hospitality Case Study

Kickon Group

Kickon Group manages over 12 venues across Australia, providing vibrant dining, drinking, and entertainment experiences. Their portfolio includes a mix of bars, pubs, and restaurants known for their high-energy ambiance and community focus.

Challenges

Kickon Group faced challenges in

Ensuring consistent cleanliness across multiple high-traffic locations.

Managing cleanliness during events, particularly in areas like restrooms, kitchens, and high-touch surfaces.

Addressing customer complaints about inconsistent hygiene in peak periods.

Partnership with CleanKings

CleanKings conducted an operational audit to understand venue-specific needs and implemented:

Achievements

Cleaning scores maintained between 93-96% across all venues.

Customer feedback improved by 20%, with consistent praise for cleanliness.

Zero workplace injuries during the partnership, reducing liability concerns.