Hospitality Case Study

Pancake Parlour Group

Pancake Parlour Group operates 12 family-friendly restaurants across Victoria, offering a welcoming atmosphere and an iconic menu focused on pancakes and comfort food.

Challenges

Pancake Parlour Group's Challenges Included

High turnover during peak breakfast and dinner hours created challenges in maintaining spotless dining areas and kitchens.

Customer feedback highlighted inconsistent hygiene in some locations.

Stringent compliance requirements for food safety in preparation zones.

Partnership with CleanKings

CleanKings designed a customized cleaning plan that included

Achievements

Cleaning scores consistently between 94-96%.

Customer satisfaction increased by 18%, with fewer cleanliness-related complaints.

Zero health or safety incidents during the partnership.