Hospitality Case Study

Commercial Hospitality Group​

CHG operates vibrant hospitality venues across Melbourne, including restaurants, cafes, bars, and event spaces. Known for its diverse offerings, CHG caters to a wide customer base with a focus on quality and consistency.

Challenges

CHG's Challenges Included

Ensuring uniform cleanliness across a large and diverse portfolio of venues.

Managing hygiene in kitchens and dining areas during high-traffic periods.

Providing rapid cleaning services for event spaces with tight turnaround times.

Partnership with CleanKings

CleanKings developed a scalable cleaning strategy for CHG

Achievements

Cleaning scores consistently between 93-96%, meeting brand standards.

Customer feedback on venue cleanliness improved by 18%, as reflected in reviews.

Reduced downtime between events by 15%, enhancing operational efficiency.